legal

Seller	blender.co.,Ltd. W305, 4-12-20 Jingumae - Shibuyaku , Tokyo, Japan
Contact Information	We accept inquiries by email. Email reply is limited to Japanese or English info.overseas@retaw.tokyo »
Pricing	Prices are indicated for each individual piece of merchandise and are non-inclusive of sales tax.
Payment Method	Available payment methods: credit card, PayPal, Shop Pay, and Apple Pay. [Accepted Credit Cards] VISA, Master Card, JCB, AMEX, DINERS Purchase information is securely transmitted via SSL encrypted communication. [PayPal] Pay with your credit card and address information saved in Shop Pay. [Shop Pay] Pay with your credit card and address information saved in Shop Pay. [Apple Pay] Pay via credit card information registered on your iPhone, iPad, Apple Watch, or Mac.
Shipping Address	Shipping address must be written in English. Orders placed in any language other than English may be cancelled.
Shipping Units	All products are shipped per order. Please note that items purchased from different shopping carts cannot be combined or shipped together.
Delivery Time	Goods usually ship within 5 business days from the date of order. If there is a high volume of orders, it may take longer than usual. Please note that business days are weekdays, excluding weekends and holidays. Important: If an item you ordered is out of astock and cannot be shipped, you will recveive a separate notification to your registered e-mail. We take great care in packing and handling each order to ensure safe delivery. Please note we do not accept responsibility for any non-delivery or damage to packages delivered to third parties or forwarders.
Delivery Agent	Fedex
Delivery area	NORTH AMERICA United States　Canada　 Mexico EUROPE United Kingdom　Italy　 France　 Germany 　Spain　 Sweden 　Denmark　 Belgium 　Ireland 　Switzerland 　Austria 　Norway 　 Iceland　 Finland Netherlands　 Poland Hungary　　Portugal 　Greece　 Georgia ASIA PACIFIC China　Hong Kong　Macau　Singapore　Taiwan　Korea　Thailand　 Vietnam　 Malaysia　 Indonesia　 Philippines OCEANIA Australia　New Zealand
Delivery Fees	NORTH AMERICA　EUROPE　OCEANIA ¥5,000 ASIA PACIFIC ¥3,000 Orders above 30,000yen is free.
Tariffs and Taxes	Some countries charge customs duties on imported goods. Please contact your country's customs office for information on tariff rates and the items they apply to.
Cancellation Policy	Please note that we do not accept cancellations unless we are unable to fulfill your order due to unforeseen circumstances, such as item being out of stock. In this case your order will be canceled and a full refund of payment will be made. Please note that refunds are usually made in the form of original payment (credit card, PayPal, Shop Pay, Apple Pay) If a refund via original payment method is not possible, you shall receive a one-time digital coupon for the refund amount as store credit towards your next purchase.
Returns or Exchanges	We take great care to ensure the quality of all products. If your item arrives in a damaged or defective condition, or if the wrong item arrives, please contact customer service at info.overseas@retaw.tokyo within 7 days from delivery with a picture of the damage and order number. Please note we do not offer exchanges for any reason excepting the above. Our office has moved on March 2, 2023 (Thursday). Please note that some of the contact information listed on our products may have the old address printed on the labeling. New product lots will be updated accordingly at production. HQ Address /Before: 4-12-5 /or/ 4-26-14 Jingumae, Shibuya-ku, Tokyo HQ Address /After march 2nd, 2023 150-0001　W305, 4-12-20 Jingumae, Shibuya-ku, Tokyo

Seller

blender.co.,Ltd.
W305, 4-12-20 Jingumae - Shibuyaku , Tokyo, Japan

Contact Information

We accept inquiries by email.
Email reply is limited to Japanese or English

info.overseas@retaw.tokyo »

Pricing

Prices are indicated for each individual piece of merchandise and are non-inclusive of sales tax.

Payment Method

Available payment methods: credit card, PayPal, Shop Pay, and Apple Pay.

[Accepted Credit Cards]: VISA, Master Card, JCB, AMEX, DINERS
Purchase information is securely transmitted via SSL encrypted communication.

[PayPal]: Pay with your credit card and address information saved in Shop Pay.

[Shop Pay]: Pay with your credit card and address information saved in Shop Pay.

[Apple Pay]: Pay via credit card information registered on your iPhone, iPad, Apple Watch, or Mac.

Shipping Address

Shipping address must be written in English. Orders placed in any language other than English may be cancelled.

Shipping Units

All products are shipped per order. Please note that items purchased from different shopping carts cannot be combined or shipped together.

Delivery Time

Goods usually ship within 5 business days from the date of order.
If there is a high volume of orders, it may take longer than usual. Please note that business days are weekdays, excluding weekends and holidays.

*Important: If an item you ordered is out of astock and cannot be shipped, you will recveive a separate notification to your registered e-mail.
*We take great care in packing and handling each order to ensure safe delivery. Please note we do not accept responsibility for any non-delivery or damage to packages delivered to third parties or forwarders.

Delivery Agent

Fedex

Delivery area

United Kingdom　Italy　 France　 Germany 　Spain　 Sweden 　Denmark　 Belgium 　Ireland 　Switzerland 　Austria 　Norway 　 Iceland　 Finland Netherlands　 Poland Hungary　　Portugal 　Greece　 Georgia

ASIA PACIFIC
China　Hong Kong　Macau　Singapore　Taiwan　Korea　Thailand　 Vietnam　 Malaysia　 Indonesia　 Philippines

OCEANIA
Australia　New Zealand

Delivery Fees

NORTH AMERICA　EUROPE　OCEANIA
¥5,000

ASIA PACIFIC
¥3,000

Orders above 30,000yen is free.

Tariffs and Taxes

Some countries charge customs duties on imported goods.
Please contact your country's customs office for information on tariff rates and the items they apply to.

Cancellation Policy

Please note that we do not accept cancellations unless we are unable to fulfill your order due to unforeseen circumstances, such as item being out of stock.
In this case your order will be canceled and a full refund of payment will be made.
Please note that refunds are usually made in the form of original payment (credit card, PayPal, Shop Pay, Apple Pay) If a refund via original payment method is not possible, you shall receive a one-time digital coupon for the refund amount as store credit towards your next purchase.

Returns or Exchanges

We take great care to ensure the quality of all products. If your item arrives in a damaged or defective condition, or if the wrong item arrives, please contact customer service at info.overseas@retaw.tokyo within 7 days from delivery with a picture of the damage and order number. Please note we do not offer exchanges for any reason excepting the above.

Our office has moved on March 2, 2023 (Thursday).
Please note that some of the contact information listed on our products may have the old address printed on the labeling.
New product lots will be updated accordingly at production.
HQ Address /Before: 4-12-5 /or/ 4-26-14 Jingumae, Shibuya-ku, Tokyo

HQ Address /After march 2nd, 2023
150-0001　W305, 4-12-20 Jingumae, Shibuya-ku, Tokyo

LEGAL INFO